Privacy Policy

Privacy Policy

References in this Privacy Policy statement to "we," "us," and "Goovely" pertain to Goovely. We are committed to protecting your privacy. Our privacy policy statement is outlined below. If we make changes to this policy, we will notify you by updating this statement on our website.

What Information Do We Collect?

We request your name, phone number, home address, and email address to register for newsletters. When making a purchase on our site, we also request delivery address and payment method details. We may obtain information about your use of our website to help us develop and improve it further through online surveys and other requests.

How Will the Data Be Used?

Your data will enable us and our processors to fulfill your order, notify you of significant functional changes, and use it for statistical or survey purposes to improve our website and the services we offer you. From time to time, we may send you information about products, services, promotional details, and special offers. If you do not wish to be contacted for these purposes, we provide various ways for you to inform us of your marketing preferences.

• All emails and newsletters contain information on how to unsubscribe.
• Or, send an email to our customer service department at support@goovely.com with "Unsubscribe" in the subject line.

When evaluating your order for goods or services, we may use your information for fraud prevention and detection purposes.

Shopify

Our store is hosted on Shopify. They provide us with the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Mobile Privacy

We provide personalized mobile experiences allowing you to shop online, check product availability, learn about store events, or receive other information from us. All personal information collected through our mobile app is protected under this privacy policy.

Social Media Plugins

Our online presence uses social plugins (“plugins”) from Facebook and Google to establish connections with these social media platforms. In some cases, data about usage is only passed through your browser. However, if you actively use the plugins (e.g., in your Facebook profile), this information will also be shared. Below is a description of the plugins we use:

Facebook Plugins

Our online presence uses plugins from the social network Facebook, operated by Facebook, 1601 California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are recognizable by Facebook’s logo, sometimes including the term “Facebook.” When you visit a webpage with such a plugin, your browser automatically establishes a direct connection to Facebook’s servers. The plugin content is then transmitted from Facebook directly to your browser and incorporated into our webpage. Through this connection, Facebook receives information that you have visited our website. For this purpose, the internet address of the visited webpage (including your IP address) is sent to a Facebook server in the USA and stored there.

If you are logged into Facebook at the time, Facebook can match your visit to your Facebook account. For further details on the purpose, scope, and processing of the data collected by Facebook, please refer to Facebook’s Privacy Policy.

If you are a Facebook member and do not wish Facebook to collect data about your visits to our website, please ensure you log out of Facebook before visiting our website.

By accepting our privacy policy and continuing to use our site while logged into your Facebook account, you agree to allow our site to offer an optional subscription to Facebook Messenger updates. You can opt out at any time by messaging us via Facebook or emailing us at contact@[COMPANY_NAME].com.

What Information Do We Share With Others?

We may contract with other companies to provide specific services, including credit card processing, shipping, name and address verification, email distribution, market research, and promotional management. We provide these companies with the information they need only to perform their services and work closely with them to ensure your privacy is respected and protected. They are prohibited by contract from using this information for their marketing purposes or sharing this information with anyone else. However, we will not pass your information to any other companies or third parties for marketing purposes unless you have agreed for us to do so.

Cookies

A cookie is a small data file stored by your web browser on your computer. We use cookies to track your current shopping session, enable you to proceed through checkout, and personalize your online experience. If you do not accept cookies, you will not be able to use this website.

By using our site, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also agree to store this currency in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this to ensure the selected currency remains consistent when browsing our website.

Links to Third-Party Websites

Our website may include links to other websites, content, or videos maintained by third parties ("linked sites"). These linked sites are provided solely for your convenience, and their inclusion does not imply endorsement. You access linked sites at your own risk, and they are not under our control. We encourage you to review the privacy policy applicable to determine how they handle your personal information.

Children’s Privacy on Our Website

Our website is not intended for use by children under the age of 13, and we will not knowingly collect information from anyone under 13. If we learn that we have received information from a child under 13, we will delete the information.

Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of personal information transmitted to us. Our site uses Secure Socket Layer (SSL) technology to encrypt credit card numbers.

Sale of Assets

If we undergo a business transition, such as acquiring another company or merging, customer information may be one of the transferred business assets.

Policy Changes

We reserve the right to modify this policy. For material changes, we will notify you by posting the updated policy on our website.

Text Message Marketing

By subscribing to [Company_Name] text alerts, you agree to receive automated marketing messages. Message frequency varies, and standard rates apply. To opt out, reply with STOP or email contact@goovely.com.